1.11 - People and Machines

The use of IT systems brings significant advantages, for instance in ease of use, being available 24/7, or through its use rather than exposing humans to a potentially hazardous environment. However, this can raise concerns about the rate at which technology is being introduced and issues that may arise from insufficient testing in critical situations such as air traffic control. The ultimate fear of many people is that future systems will be programmed to make decisions that would be better taken by humans, such as the decision to deploy nuclear weapons.

There are also social impacts such as internet addiction, where people feel that they can never get away from IT and are trapped on a “digital treadmill”.